3D Printer Repair Policy

We provide 3D printer repair services instore and online. Before processing any repair requirement, customer need to fill out a repair form online which specifies the brand, model, issue explanation and contact information etc. for the printer to be repaired. You will receive a email confirmation after the submission of the repair request and one of our customer representatives will contact you accordingly to provide further instructions.

Repair Price

Parts

Here is a list of price for most common parts to be replaced, please see our full repair parts price here.

*Taxes is not included.

Labor

We charge general labor fee for $60/hr. Customer is recommended to contact us before submitting any repair request to have an estimated cost of labor in mind.

*Taxes isWe charge general labor fee for $60/hr. Customer is recommended to contact us before submitting any repair request to have an estimated cost of labor in mind. *Taxes is not included. not included.

How to send your 3D printer

Repair requests are accepted both online and in person. Customer is responsible for transportation and associated costs regarding the repair. Pls pack your printer with a copy of the confirmation email and ship to the following address:

Mech Soluitons Ltd

Receiver: Amy Gao

56 Pennsylvania Ave, Unit 8, Concord ON L4K 3V9

Return shipping cost will be added to your final invoice upon pick up.

Contact information

Mech Solutions Ltd provides Canada-wide customer service to our valuable customers, pls contact us if you have any questions regarding the repair services:

Call us at 905-879-6324 from 9:30am to 5:30pm, Monday to Friday

Email us at support@mechsolutions.com