3D Printer Repair Policy
We provide 3D printer repair services instore and online. Before processing any repair requirement, customer need to fill out a repair form online which specifies the brand, model, issue explanation and contact information etc. for the printer to be repaired. You will receive a email confirmation after the submission of the repair request and one of our customer representatives will contact you accordingly to provide further instructions.
Here is a list of price for most common parts to be replaced, please see our full repair parts price here.
*Taxes is not included.
We charge general labor fee for $60/hr. Customer is recommended to contact us before submitting any repair request to have an estimated cost of labor in mind.
*Taxes isWe charge general labor fee for $60/hr. Customer is recommended to contact us before submitting any repair request to have an estimated cost of labor in mind. *Taxes is not included. not included.
How to send your 3D printer
Repair requests are accepted both online and in person. Customer is responsible for transportation and associated costs regarding the repair. Pls pack your printer with a copy of the confirmation email and ship to the following address:
Mech Soluitons Ltd
Receiver: Amy Gao
56 Pennsylvania Ave, Unit 8, Concord ON L4K 3V9
Return shipping cost will be added to your final invoice upon pick up.
Mech Solutions Ltd provides Canada-wide customer service to our valuable customers, pls contact us if you have any questions regarding the repair services:
Call us at 905-879-6324 from 9:30am to 5:30pm, Monday to Friday
Email us at firstname.lastname@example.org