Online Slicing - Slicing is something that has always been done using separate software. Our innovation solution incorporates the slicing feature in its management platform, complete with an interactive 3D model viewer and toolbar.
Remote Monitor and Control - It offers advanced remote monitor & control features for 3D printers via Pi and USB camera. Users can monitor multiple 3D printers on a single screen from anywhere over the internet. It allows users to view real-time progress of their jobs with our snapshot and living streaming features. It has the ability to record live videos and create time-lapse videos
Project Management - Our service allows users to optimize task management for each individual project. Users can create and design jobs for specific 3D printers considering size, material, availability and priority. They can also share project files with team members all in one place.
Cloud Storage - Users never have to worry about storage space. Our online cloud storage is enough for users’ 3D models, G-codes, documentation, statistics, and whatever they need in order to run their projects smoothly.
AI Failure Detection - We integrate the AI failure detection function into our platform and name it AEye Assistant. It is backed by a robust deep learning model to detect general printing errors such as spaghetti failure. It can quickly detect 3D printing failures and terminate printing processes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.